Meet the Team

CarePatrol is led by the most experienced and forward-thinking team in the industry

Becky Bongiovanni, CSA

Co-Founder and Brand President

Ms. Bongiovanni is our co-founder and has been in the assisted-living placement industry since 2004. She was the sole operator of Arizona Placement Advisors, Inc. (which is now Arizona Placement Associates, LLC) from January 2006 until April 2009. Ms. Bongiovanni became the Corporate Trainer for CarePatrol in April 2009 and finally Chief Operating Officer in May 2011. She is currently in charge of franchise operations including training of new franchisees and continued coaching for all franchisees as they progress through the system. She has also served as the Treasurer of the National Post-Acute Care Continuum, a 501(c)(3) organization from January 2016 to the present.

Jules Coleman

Director of Operations

Jules is the Director of Operations, overseeing all franchisee operations and training initiatives. She has 15 years’ management experience and has worked in the franchise industry for more than 8 years having held such roles such as Director of National and International Internal Communications/Operations Services for a $1B brand and Director of Operations overseeing a $15M portfolio of health and wellness brands. Jules has helped grow brands and improve culture by establishing company-wide operational functions and leading large-scale projects, and strives to continuously improve processes to advance the business.

Amy Angelo

Franchise Business Consultant

Amy is a franchise business consultant for CarePatrol, helping our franchise owners strategically launch and growth their businesses. Amy has a Bachelor’s in Social Work, a Master’s in Organizational Dynamics and has over twenty years of experience in healthcare field engagement and training. Some of her held positions were Investigator with Older Adult Protective Services in Philadelphia, Director of Social Services and Admissions in Skilled Nursing, Marketing Director for PACE (Program of All-Inclusive Care for the Elderly) and Director of Healthy Aging and Food Access at United Way of the Greater Lehigh Valley in PA. While caring for her father with Alzheimer’s for several years, she was an advocate and Ambassador for the PA Alzheimer’s Association. Amy also has been a yoga and meditation teacher (and student) for nearly twenty years which informs her personal and professional life, helping her to maintain and promote emotional intelligence, connection and equanimity. She enjoys helping franchises be most successful in assisting clients and families during a critical time in their lives. Amy lives in AZ now with her partner Robert and their two dogs, Nitro Shanti and Essie Petunia.

Erin Iglehart

Franchise Business Consultant

Erin is a franchise business consultant for CarePatrol, helping our franchise owners strategically launch and growth their businesses. Erin has a Bachelor’s in Organizational Development & Leadership from the University of Louisville. An 11-year background in franchising, sales, training, and multi-unit management led to her most recent position as Franchise Business Consultant with CarePatrol. Erin’s passion for working in the healthcare industry derived from growing up in a medical family where healthcare was second nature. As a result, she is most passionate about showing empathy and understands that a customer-centric focus is vital to our brand. By integrating a keen business-sense with an innate ability to cultivate loyal relationships, Erin is uniquely qualified to capture opportunities and drive organizational success one franchise at a time. She lives in Louisville with her fur babies Dallas, Rajah, Rafiki, and Baloo.

Andy Nasseef

Franchise Business Consultant

Andy Nasseef is a franchise business consultant for CarePatrol, helping our franchise owners strategically launch and growth their businesses. He has been in the franchise industry for more than 15 years. Prior to CarePatrol, he was the Director of Operations of Amazing Lash Studio Franchise, LLC in Scottsdale, Arizona. He also spent a few years with the Massage Envy franchise system where he held various positions at the company’s corporate office that included field training, operations manager and manager of system innovation.

Lydia Johnson

Franchise Development Director

Lydia Johnson helps candidates through the discovery process to determine whether CarePatrol is the right business for them. Her career has been in customer service across several industries, and she ran her own nannying business during school. Prior to CarePatrol, she helped people realize their dream of becoming a business owner for Mosquito Squad and The Cleaning Authority. All of the franchises she has helped develop are #1 in their respective industries. She currently lives in Maryland with her fiance, Michael and their rescue puppy, Raleigh.

Luc Deslauriers

Franchise Development Manager

Luc Deslauriers is responsible for helping people realize their dream of helping others via business ownership as a future CarePatrol owner.  He has over 13 years’ experience in the franchise industry, with a background including being a franchise owner himself, a funding specialist, an award-winning franchise broker, and a corporate development manager.  Luc has served as the Franchise Development Manager for CarePatrol since February 2020 and currently lives in Connecticut with his wife Angela and their beloved dog Austin.


For Franchise Information, Call Us 866-906-0853

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(248) 781-8808